We detected 347 companies using FirstDue, 5 companies that churned, and 23 customers with upcoming renewal in the next 3 months. The most common industry is Government Administration (78%) and the most common company size is 51-200 employees (24%). We find new customers by discovering URLs with known URL patterns through web crawling or certificate transparency logs.
Note: Our data specifically only tracks First Due Community Connect users.
The count of new companies shown here may differ from the total in the table above. This is intentional. We apply a consistent baseline to ensure month-over-month comparisons are apples-to-apples rather than affected by when data was first collected.
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Market Insights
🏢 Top Industries
Government Administration263 (78%)
Public Safety24 (7%)
Law Enforcement15 (4%)
Fire Protection8 (2%)
Government Relations Services6 (2%)
📏 Company Size Distribution
51-200 employees81 (24%)
201-500 employees70 (21%)
501-1,000 employees50 (15%)
11-50 employees46 (14%)
1,001-5,000 employees39 (12%)
👥 What types of companies use FirstDue?
Source: Analysis of Linkedin bios of 347 companies that use FirstDue
Company Characteristics
i
Shows how much more likely FirstDue customers are to have each trait compared to all companies. For example, 2.0x means customers are twice as likely to have that characteristic.
Trait
Likelihood
Industry: Law Enforcement
177.9x
Industry: Government Administration
175.4x
Industry: Public Safety
141.9x
Funding Stage: Grant
22.2x
Company Size: 1,001-5,000
15.2x
Company Size: 501-1,000
11.0x
I analyzed these companies and found that First Due Community Connect serves primarily local government entities and emergency services organizations. These aren't companies that "sell" anything in the traditional sense. They're municipalities (cities, towns, counties) and public safety agencies (fire departments, police departments, fire districts) that provide essential services to residents. They maintain roads, operate parks, respond to emergencies, enforce laws, and deliver public utilities. A smaller subset includes school districts and state agencies.
These are definitively mature, established organizations. The employee counts range from small departments with 10-20 people to large city governments with thousands. Most municipalities describe long histories, with many founded in the 1800s or early 1900s. They operate on taxpayer-funded budgets rather than venture capital. When funding is mentioned at all, it's typically government grants. These aren't organizations experiencing rapid pivots or seeking product-market fit. They're stable institutions with predictable operational needs.
🔧 What other technologies do FirstDue customers also use?
Source: Analysis of tech stacks from 347 companies that use FirstDue
Commonly Paired Technologies
i
Shows how much more likely FirstDue customers are to use each tool compared to the general population. For example, 287x means customers are 287 times more likely to use that tool.
I noticed that First Due Community Connect users are overwhelmingly public safety and government organizations, specifically fire departments and emergency services agencies. The presence of Axon Evidence, which is used by law enforcement and emergency responders for digital evidence management, appearing 1268 times more frequently tells me these aren't typical software companies. They're municipal government entities managing public safety operations and community engagement.
The technology pairings paint a clear picture of government accountability and transparency requirements. JustFOIA and Granicus GovQA handle public records requests and citizen inquiries, which are legal obligations for government agencies. When combined with First Due Community Connect, this suggests these organizations are focused on improving community relations and transparency around emergency services. Tyler Munis ERP, a government-specific financial and HR system, reinforces that these are municipal organizations managing taxpayer funds. Flock Safety, which provides automated license plate readers for public safety, indicates these agencies are investing in modern crime prevention and emergency response technologies.
The full stack reveals these are operationally focused government entities rather than growth-stage companies. They're not sales-led or product-led in the traditional sense because they don't sell products or acquire customers. Instead, they're service-led organizations focused on constituent communication and regulatory compliance. Their technology adoption is driven by mandates for transparency, efficiency improvements, and community engagement rather than revenue growth. The combination of emergency response tools, public records management, and community communication platforms shows a holistic approach to modernizing public safety operations.
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