Companies that use Intercom

Source: Analysis of technographic data and product usage signals from Bloomberry

• Sysco The largest food distribution company in North America uses Intercom's Fin AI agent to handle customer support across its US and Canadian operations serving restaurants, healthcare facilities, and hospitality businesses.
• EquipmentShare The fast-growing construction technology and equipment rental company (27.8% headcount growth) uses Fin to support its contractor and jobsite customer base across the United States.
• Flink The German instant grocery delivery platform uses Fin to handle customer support at scale across its rapid-delivery operations.
• Waters | Andrew Alliance The Swiss biotechnology and laboratory automation company uses Fin to support scientific instrument customers across its global research and pharmaceutical client base.

• Southwest Airlines Adopted Intercom Help Center in February 2026 to power self-service support documentation for its passengers across one of the largest airline operations in the United States.
• Under Armour The global athletic apparel brand uses Intercom Help Center to manage customer self-service support across its direct-to-consumer retail and ecommerce operations.
• Ingersoll Rand The industrial machinery manufacturer uses Intercom Help Center to support customers across its global industrial equipment and tools business.
• Manulife Canada The Canadian financial services and insurance arm of Manulife uses Intercom Help Center to serve policyholders and financial advisors across its Canadian operations.
• Five Below The US discount retail chain (29.5% headcount growth) uses Intercom Help Center to handle customer support across its 1,500+ stores nationwide.

• Cisco The global networking and software company uses the Intercom chat widget for real-time customer engagement across its web properties.
• Medtronic The medical device and healthcare technology company uses the Intercom chat widget to support customers across its digital health products and services.
• Tiendas 3B The fast-growing Mexican discount retailer (46.2% headcount growth) uses the Intercom chat widget for customer engagement across its retail operations.
• TeamHealth The US physician staffing and healthcare services company uses the Intercom chat widget to engage clinicians and healthcare facility customers across its national network.